Cancellation & Reschedule Policy
We observe a 48-hour cancellation policy. Please allow us at minimum of 48-hours notice if you need to reschedule or cancel your appointment or you will be charged a late cancellation fee equivalent to your deposit.
We understand that emergencies do happen, but please alert our office at 205-538-3099 as soon as possible if you can not attend your appointment.
We do not overbook appointment times, an appointment is a reservation of a therapist's time to spend exclusively with you.
At Alexander & Associates we believe that valuing mutual respect for both the client's time and the therapist's time produces the best therapeutic relationships.